SoftQualM is pleased to announce the following public courses (English, German on request or where indicated):
*Click the title of each category to view upcoming courses.
Autumn 2024
PECB ISO 22301 Lead Implementer
PECB ISO 22301 Business Continuity Management System (BCMS) Lead Implementer
This five day course provides an overview to the structure of a Business Continuity Management System (BCMS) based on ISO 22301:2019, and how to implement the same in an organisation, eg for the purpose of certification.
Overview
This five day course enables participants to develop the necessary expertise to support an organisation in implementing and managing a Business Continuity Management System based on ISO 22301:2019.
Participants will also gain a thorough understanding of best practices used to implement business continuity processes from the ISO 22399.
This training incorporates project management practices as well as links to aspects of the predecessor standard BS 25999.
The course consists of a mix of presentation, discussion and exercises based on real-world examples.
Outline
Introduction to BCMS Concepts per ISO 22301:2012
- Normative, Regulatory and Legal Framework
- ISO 22301:2019 Certification Process
- Business Continuity Management System (BCMS)
- Clauses of ISO 22301:2019
Planning and Initiating the BCMS Implementation
- Gap Analysis, Business Case and Project Plan
- Defining Scope and Objectives of the BCMS
- Development of Business Continuity Policies
- Development of Business Continuity Policies
Implementing the BCMS
- Implementation of a Document Management Framework
- Design of Business Continuity Processes and Writing Procedures
- Implementation of Business Continuity Processes
- Development of a Communication, Training & Awareness Program
- Incident and Emergency Management
- Operations Management of the BCMS
Performance Evaluation and Improving the BCMS
- Monitoring the BCMS with Metrics, Performance Indicators etc
- Internal Audit, Management Review and Corrective Actions
- Implementation of a Continual Improvement Program
- Preparing for the Certification Audit
Objectives
Completion of this course will enable students to
- Understand the principles of a BCMS conforming to ISO 22301:2019, including the relationship between its components, eg risk management, requirements of interested parties
- Apply concepts, approaches, standards, methods and techniques for the effective operation of a BCMS
- Advise organisations on BCMS best practices
- Manage teams implementing ISO 22301:2019
Audience
This course is aimed at students with (future) roles like
- Project managers, consultants and team members implementing a BCMS
- (IT) Professionals moving into BCMS operation
- CxO and senior managers of a BCMS scope
- Auditors requiring more BCMS implementation insight
Prerequisites
General understanding of common business processes.
Some past exposure to business continuity, management systems and / or project management helpful, but not required.
Examination and Certification
The course includes access to PECB's three hour exam available in multiple languages to be taken online on the last day or any time after the course (own laptop required). Exam and first year certification fees are included in the course fees.
This course is designed by PECB in Canada, who also mark the exam and issue respective certifications as per their criteria. PECB is a personnel certification body, accredited to ISO/IEC 17024:2012 by IAS. See www.pecb.com for full details.
